Privacy Policy Slot7 – Member Personal Data Protection

Slot7 values the privacy of every individual who uses our platform. This Privacy Policy is designed to provide full clarity on how we handle your personal information — from the moment you register to when you stop using our services.

This policy covers all your interactions with slot7, including use of the main website at slot7.vu, the slot7 mobile app, our customer support services, communications via email and Telegram, and any financial transactions carried out through our platform.

We believe transparency is the foundation of trust. That is why we strive to explain every aspect of our data practices in plain language, free from unnecessary technical jargon. If any section is unclear, our customer support team is ready to help.

By registering or continuing to use slot7 services after this policy is updated, you are deemed to have read, understood, and agreed to all terms stated in this Privacy Policy.

Slot7 collects various types of data depending on the context of your interaction with our platform. Below is a complete overview of the data categories we collect:

We only collect data that is strictly necessary for the stated purposes. Should you choose not to provide certain data, this may limit your ability to use some of slot7's services.

Every piece of data we collect has a clear and legitimate purpose. Slot7 uses your personal data for the following purposes:

• Identity Verification & KYC: Ensuring every member is a genuine individual who meets the platform's eligibility requirements, including the minimum age of 18 and identity verification as required by our Know Your Customer (KYC) procedures.
• Transaction Processing: Verifying, processing, and recording all deposits and withdrawals accurately to ensure your account balance is always correct and secure.
• Anti-Money Laundering (AML) Compliance: Monitoring and analysing transaction patterns to detect and prevent money laundering and illicit financing activities in line with our regulatory obligations.
• Service Provision: Operating the gaming platform, personalising the user experience, and ensuring all platform features function properly for you.
• Customer Support: Addressing your enquiries, complaints, and assistance requests promptly and effectively across all our support channels.
• Platform Security: Detecting and preventing fraud, multi-account usage, bot activity, and any conduct that violates the platform's terms of use.
• Service Improvement: Analysing aggregated usage data (without identifying individuals) to understand how members use the platform and make appropriate improvements.
• Marketing Communications: Sending information about promotions, bonuses, and exclusive offers — only if you have given consent to receive such communications.

Slot7 will not use your data for any purpose other than those stated above without first obtaining your consent.

The security of your data is a responsibility we take seriously. slot7 implements multiple layers of technical and organisational security controls to ensure your data is always protected against unauthorised access, loss, or damage.

• Encryption in Transit: All communications between your browser or app and slot7's servers are secured using TLS 1.3 protocol with 256-bit encryption — the same standard used by Malaysia's major banks.
• Encryption at Rest: Sensitive data stored in our databases, including financial information and identity documents, is encrypted using the latest AES-256 encryption algorithm.
• Two-Factor Authentication (2FA): slot7's internal systems require 2FA for all staff accessing member data, and this feature is also available to members to protect their accounts.
• Network Isolation: Databases storing members' personal data are isolated within a protected network environment and are not directly accessible from the public internet.
• Regular Security Audits: Slot7 conducts regular penetration testing and security audits by accredited third parties to identify and address any vulnerabilities.
• 24/7 Monitoring: Our intrusion detection system monitors all network activity around the clock and will issue an immediate alert if any suspicious activity is detected.

Slot7 does not share your personal data with third parties for marketing or commercial purposes without your consent. However, there are limited situations where data sharing is necessary for platform operations or legal compliance:

• Payment Service Providers: Minimal transaction information is shared with integrated payment service providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and local banks solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Service Providers: Your KYC documents may be shared with accredited third-party identity verification service providers that are bound by strict confidentiality agreements with slot7.
• Regulatory Authority & Law Enforcement: Slot7 will disclose required data to competent authorities when mandated by court order, regulatory directive, or applicable law.
• Technical Service Providers: Hosting vendors, CDN providers, and technical infrastructure partners that help us operate the platform may have limited access to certain data, and they are bound by strict data protection agreements.

All third parties we work with are bound by contractually binding data protection agreements. They are only permitted to use your data for specifically stated purposes and may not use it for any other purpose. Slot7 carefully selects third-party partners and continuously monitors their compliance.

Slot7 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and ensure the security of your login sessions. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting statistical information about how members use our platform, such as most frequently visited pages and response times. All data is anonymised.
• Functional Cookies: Storing your preferences such as preferred language, display settings, and saved login information to speed up your access.
• Analytics Cookies: Helping us understand aggregated usage patterns to make better product improvement decisions. This data is not linked to your personal identity.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect your experience on the slot7 platform. For more information on managing cookies, please refer to your web browser's help guide.

Slot7 only retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or for as long as required by applicable laws and regulatory obligations.

• Active Account Data: Retained for the duration your account is active and for a minimum of six years after account closure, in line with standard financial record-keeping requirements.
• Transaction Records: Retained for a minimum of seven years from the transaction date, as required by AML requirements and applicable financial regulations.
• KYC Records: Retained for the period specified by regulatory authorities, typically five to seven years after the business relationship ends.
• Communication Logs: Live chat records and support tickets are retained for two years for quality control and dispute resolution purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, or when you request data deletion.

When the retention period expires and there is no lawful basis to continue storing your data, slot7 will securely delete or anonymise that data using industry-recognised methods.

As a slot7 member, you have certain rights regarding your personal data. Slot7 is committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact slot7's Data Protection team via email [email protected] by stating the right you wish to exercise and sufficient information for us to verify your identity. We will respond to your request within 30 days.

Slot7 is an adult entertainment platform that is open to individuals aged 18 and above only. We strictly do not knowingly collect or process personal data of children under the age of 18.

All registration applications go through a strict age verification process, and slot7 reserves the right to request age verification documents at any time. If we find that personal data of a minor has been collected, we will delete that data immediately and close the account without notice.

If you have reason to believe that a minor has registered on our platform, please contact our support team immediately so we can take the appropriate action.

Slot7 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, service improvements, or technological developments.

When a material amendment occurs (i.e. a change that significantly affects how we handle your data), we will:

• Sending a notice to your registered email address at least 14 days before the changes take effect.
• Displaying a clear notice in a prominent section of our platform for a minimum of 14 days.
• Updating the "Last Updated" date at the top of this document.

Continued use of the slot7 platform after the effective date of any such amendment will be deemed your acceptance of the updated policy. If you do not agree with the amendment, please discontinue use of the platform and contact us to close your account.

All previous versions of this Privacy Policy are retained and can be requested through our customer support team if needed for reference.

If you have any questions, concerns, or wish to exercise any of the privacy rights outlined in this policy, you may reach us through the following channels:

• Email: [email protected] — We aim for a response time within 24 hours on business days.
• Live Chat: Available 24/7 via the live chat icon at the bottom right corner of the platform — ideal for general inquiries that need an immediate response.
• Telegram: Via the official slot7 Telegram channel for general enquiries.

When contacting us regarding a privacy request, please include the following information to help us process it promptly:

• Your full name and slot7 account username.
• Your registered email address.
• A clear description of your request or concern.
• Any relevant supporting documents, if applicable.